It’s an extraordinary honor when an individual or organization for which you have great admiration then wants to share your ideas with their clients — and that’s exactly what has just happened to me with the global technology leader, SAP.
SAP’s retail clients are global icons — and, as a service to their clients, SAP asked to shoot a series of videos with me, talking about the points I am so passionate about when it comes to creating distinction and delivering the “Ultimate Customer Experience ®.”
We shot five videos — and SAP will be promoting them to their clients over the next ten weeks. And, here’s the first one — it’s on the Power of Positive Expectations in Retail.
(And, even if you’re not in retail…I think the content will be of value for you!)