Posts tagged as:

business

When imitation isn’t flattery…it’s theft…

51 comments August 12, 2010

Tammy and I had dinner the other night with my longtime friend, speaker/author Jeff Slutsky, his fantastic wife, Helene, and their charming and awesome daughter, Natalie. I couldn’t wait to see Jeff, because there is a national television spot for a major company using one of his signature stories — a real show-stopper Jeff has [...]

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What are we doing?

9 comments July 19, 2010

During my recent trip to Malaysia, I was asked by network television news there to comment on their country’s goal to become a “high income nation by 2020.” Every person I met knew of the national effort. They’ve become a mid-income country through hard work and careful planning. Now, they seek to join the ranks [...]

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Sometimes, things aren’t as we assume…

May 20, 2010

Listening to a speaker — Kelly McDonald of McDonald Marketing — on diversity and cultural change at a meeting in San Antonio today… • The largest Hispanic nation in the world is Mexico. The second largest is the United States. More Hispanics here than Columbia…more than Honduras…more than Spain! • The city with the fastest [...]

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Steve Jobs vs. blogger…

4 comments May 18, 2010

Mac Rumors reports on the weekend email debate between Apple founder and CEO, Steve Jobs…and a blogger from Gawker, Ryan Tate. Late Friday, Tate fired off an email to Jobs at an address that has been publicized on the web. It read, “If Dylan was 20 today, how would he feel about your company? Would [...]

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STOP talking about customer service!

2 comments May 17, 2010

EVERY organization out there claims to have great service…even those that obviously do not! Therefore, for you to make the statement that you provide “superior customer service” is simply not compelling to prospects or clients! Here’s more on the topic…

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Good news in retail…

May 14, 2010

There’s good news on the economic front, as both upscale Nordstrom and more mass-appeal Kohl’s delivered strong sales and earnings — which experts are suggesting to mean that “consumers up and down the economic spectrum are feeling safer about shopping.” Nordstrom attributed their results to “ongoing progress in serving its customers with a compelling blend [...]

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The first impression…

1 comment May 12, 2010

As I sit here on a United flight from Indy to Denver, my shoes are shined, I’m wearing my best dark suit, my shirt is pressed and I’m sporting a stylish tie. I’m doing my best to create a professional and powerful image, because, when I arrive I will be creating something very powerful – [...]

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Building an average cathedral…

3 comments April 23, 2010

As I’ve said before, one of the great aspects of social media is the opportunity to become online friends with people who excel at challenging your thinking and expanding your insight. One of the people who have done that for me is Seth Simonds. Seth is one of those guys with a bajillion followers (well, [...]

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Stumbling towards irrelevancy…

7 comments March 27, 2010

If I were to start a “National Talk-Show Hosts Association,” how high would the standards have to be to attract individuals already successful in the business to join? How compelling would the information and experience need to be so everyone from Rush Limbaugh to Jim Rome would feel they were missing out if they weren’t [...]

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It’s not about BIG meetings…

5 comments February 18, 2010

Yesterday, Seth Godin told us “No more big events” – while today he wants to inform us of “The best reason for a big event.” Funny, I thought “no more” meant there should be “no more”…like “none.” Which should mean there could be no “best reason” to have one. May I suggest there are only [...]

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