I know they mean well. I truly believe their motives are worthy. However — and, it’s probably inadvertent — this effort points out what is REALLY wrong with customer service in America today. Did you know it was “Customer Service Week“? It is…and, it is supposedly being “celebrated” across the nation. I learned about it [...]
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Not Labor Day…CUSTOMER Day!
View Comments September 3, 2010I’ve always found it a bit ironic that the way we celebrate “Labor Day” here in the United States is by not laboring at all. We use it to mark the last big weekend of the summer…swimming pools have their last hurrah before closing, some cities have huge fireworks displays, we may eat or drink [...]