Posts tagged as:

leadership

Roger Clemens indictment…and the lessons for YOU and your business!

View Comments August 30, 2010
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Working more…and enjoying it less?

View Comments August 26, 2010

I’ve been thinking a lot lately about a wonderful gentleman I met back in the 1980s. I was in my early 20s, and highly impressionable. It is because of both the timing and the honor that I have always been thankful for the opportunity to spend three or four evenings in the company of Dr. [...]

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When imitation isn’t flattery…it’s theft…

View Comments August 12, 2010

Tammy and I had dinner the other night with my longtime friend, speaker/author Jeff Slutsky, his fantastic wife, Helene, and their charming and awesome daughter, Natalie. I couldn’t wait to see Jeff, because there is a national television spot for a major company using one of his signature stories — a real show-stopper Jeff has [...]

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Why “Why Your Customers Don’t Want to Talk to You” is absolutely wrong…

View Comments August 5, 2010

As a writer, I’ve been there. You sit at your laptop and try to come up with a catchy title that will sell books, spike hits to your blog, or get re-Tweeted a bunch of times. The problem, however, is sometimes you may actually come up with a concept so provocative, your title works extraordinarily [...]

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What are we doing?

View Comments July 19, 2010

During my recent trip to Malaysia, I was asked by network television news there to comment on their country’s goal to become a “high income nation by 2020.” Every person I met knew of the national effort. They’ve become a mid-income country through hard work and careful planning. Now, they seek to join the ranks [...]

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Asian Trip Almost Complete!

July 12, 2010

The Asian trip is rapidly winding down…here’s the latest from Malaysia…and GREAT news for my long-time friend and colleague, Scott Friedman!

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What little, no cost, thing could YOU do?

View Comments July 7, 2010

It was a small gesture…yet, it was important. On every flight from an American carrier with first class, they will take your suit jacket, hang it up, and return it to you at the end of the flight. It’s part of the “final approach” ritual…the passing out of the coats. (I probably should also note, [...]

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Will you get emotional?

View Comments June 25, 2010
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Here’s a clue…

View Comments June 21, 2010

On Saturday at Indianapolis’ upscale mall — Fashion Mall at Keystone — the Apple Store was its usual self. Elbow to elbow as people tested the new iPad, asked questions about the coming iPhone, got assistance from the Genius Bar, and purchased Macs in record numbers. On the other side of the mall, however, it [...]

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Too much time…

View Comments June 14, 2010

Did you see the New York Times article where — believe it or not — there was a memo circulating around GM HQ instructing their employees to “communicate our brand as Chevrolet”? In other words…NOT as “Chevy.” Good grief. How would your organization like to have a nickname…a BRAND, for goodness sakes…as universally known as [...]

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