August 15, 2010
I’m an Apple fanboy. But, I’m starting to get worried. One of the big points I made in “Collapse of Distinction” and “What Customers REALLY Want” is that we hate it when new customers are treated better than loyal ones. Yet, it is starting to seem as though Apple really doesn’t care how many products [...]
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May 27, 2010
The tech world and the financial world are all buzzing today about the same event: Apple’s market cap passed Microsoft’s yesterday. (Market cap is the sum when you take the price of a share of your stock times the number of outstanding shares. So, while Microsoft has higher revenue and more cash in the bank, [...]
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Is Apple losing it?
6 comments August 15, 2010I’m an Apple fanboy. But, I’m starting to get worried. One of the big points I made in “Collapse of Distinction” and “What Customers REALLY Want” is that we hate it when new customers are treated better than loyal ones. Yet, it is starting to seem as though Apple really doesn’t care how many products [...]