Posts tagged as:

professional speakers

Respect for the audience: What Jeanne Robertson knows that Charlie Sheen is learning

18 comments April 4, 2011

One has had hit television shows and movies, making over a million dollars an episode. His name is known throughout the nation. He sold out the Fox Theatre in Detroit and was greeted by a standing ovation. By the time Charlie Sheen had finished his show, however, many in his audience had already left the [...]

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From financial advice by a Gen-Y’er to Seniors on Twitter…

1 comment August 28, 2010

Let me run two events from today — seemingly disconnected – by you, and see if you reach a similar conclusion. My Friday morning started with coffee at Starbucks with Pete Dunn — better known as “Pete the Planner.” We’ve been connecting on Social Media, but had never met in person. Pete’s a really terrific [...]

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When free is much too expensive…

1 comment April 26, 2010

Mitch Joel — author of “The Six Pixels of Separation” — had a fantastic question in a recent blog post forwarded to me by Mike Cane: “When something is free, what does the supplier really owe the people using it?” Every professional and organization facing the challenge of competitors using the “free” approach should be [...]

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Why Seth Godin is sooooooo wrong…

29 comments February 17, 2010

The University of North Carolina announced today, in a cost-cutting measure, all students, alumni, and fans will be prohibited from attending future games of the Tarheel basketball team. “In today’s world, there’s no need for us to go to all of the trouble and expense of actually having the fans in the arena. They can [...]

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Who receives the “Ultimate Customer Experience”?

15 comments September 26, 2009

At 6:38pm on Wednesday evening — over an hour and a half after our office has closed for the day — a person in the speaking business calls my toll-free number, and leaves a message. Our system is set up so that voice mails are forwarded to our cell phones at all times. We want [...]

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