April 26, 2010
Mitch Joel — author of “The Six Pixels of Separation” — had a fantastic question in a recent blog post forwarded to me by Mike Cane: “When something is free, what does the supplier really owe the people using it?” Every professional and organization facing the challenge of competitors using the “free” approach should be [...]
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February 17, 2010
The University of North Carolina announced today, in a cost-cutting measure, all students, alumni, and fans will be prohibited from attending future games of the Tarheel basketball team. “In today’s world, there’s no need for us to go to all of the trouble and expense of actually having the fans in the arena. They can [...]
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Respect for the audience: What Jeanne Robertson knows that Charlie Sheen is learning
18 comments April 4, 2011One has had hit television shows and movies, making over a million dollars an episode. His name is known throughout the nation. He sold out the Fox Theatre in Detroit and was greeted by a standing ovation. By the time Charlie Sheen had finished his show, however, many in his audience had already left the [...]