September 23, 2011
Two stories in today’s New York Times struck me as bellwether examples of why customers — in the long run — ALWAYS win. And, why it does little good to try to “fight” them, if you are a finance or technology manager. Story one — Leo Apothaker is out, Meg Whitman is in at HP. [...]
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July 1, 2011
Blogger Bob Lefsetz sent a link out yesterday that has had my head reeling ever since I clicked on it. It’s quite stunning, actually. BGR.com purports it to be an open letter written by a “high level” employee of Research in Motion (RIM) to senior leadership, detailing his loss of confidence in the organization, and [...]
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Again, the customer ALWAYS wins…
3 comments September 23, 2011Two stories in today’s New York Times struck me as bellwether examples of why customers — in the long run — ALWAYS win. And, why it does little good to try to “fight” them, if you are a finance or technology manager. Story one — Leo Apothaker is out, Meg Whitman is in at HP. [...]