Posts tagged as:

Steve Jobs

What are you doing to provide what people remember?

April 27, 2012

Immediately after I finish a presentation — as I did yesterday in New York for Stop & Shop, for example — I receive comments on implementing the Ultimate Customer Experience ® and on creating organizational distinction. Give it a month, however, and people remember Taxi Terry, our small-town grocery store, and my wreck in a [...]

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What could you disrupt…to make BETTER?

April 11, 2012

I’ve often mentioned my favorite blogger, Bob Lefsetz, here — and, a recent post of his really has me thinking… Here’s what he said that has my mind in twisted knots: “Neil Young was the biggest act in America, he recorded the album “Harvest”, a soft rock masterpiece. Then he went on the road with [...]

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On the passing of Steve Jobs…

October 5, 2011

My first computer was an Apple IIe…next was a Mac Plus. We were in a small apartment, and “the table” functioned as both sitting spot for meals and our office. I was hooked on Apple from the start. In a way — one that I share with millions — Steve Jobs has been a part [...]

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Steve Jobs and the future of Apple — all biz truly IS show biz…

1 comment August 24, 2011

Perhaps the ultimate adage in show business is, “Leave ‘em wanting more.” As a professional speaker for the better part of three decades, the constant reminder is it is “better to stop too early than too late.” And, this afternoon, Steve Jobs showed he knows that all business is show business as well as any [...]

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What’s next for YOUR organization?

5 comments May 7, 2011

So, when you leave your current position, what happens next? If you’re the CEO, what will ensure the company continues to thrive? If you are a manager, how can you develop a team ready to move forward without you? (If you ever want to receive a promotion, this is VITALLY important!) When I was twenty [...]

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Steve Jobs vs. blogger…

4 comments May 18, 2010

Mac Rumors reports on the weekend email debate between Apple founder and CEO, Steve Jobs…and a blogger from Gawker, Ryan Tate. Late Friday, Tate fired off an email to Jobs at an address that has been publicized on the web. It read, “If Dylan was 20 today, how would he feel about your company? Would [...]

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